Client Policies and Warnings
To ensure the health and beauty of your nails, our studio adheres to strict guidelines. Please read and follow these policies carefully:
1. Maximum Wear Period for Gel Polish
Gel polish should not be worn for more than 2.5–3 weeks, as recommended by manufacturers. Prolonged wear can lead to nail plate damage and potential health issues, including onycholysis (nail separation), fungal infections, and other complications.
- Action Required: Schedule your appointments every 3–3.5 weeks to avoid these problems.
- Responsibility: If you choose to wear gel polish longer than the recommended time, it will be at your own risk. Our studio cannot be held accountable for any damage caused by extended wear beyond 3 weeks.
2. Studio Policy on Nail Repairs
• We do not perform nail replacements (fixing one or two nails) for clients who have worn their gel polish for more than 2 weeks. At this point, a new full set is required to maintain the integrity of your nails.
3. Health and Safety Reminder
• The health of your nails is our priority. Following these guidelines ensures both the longevity of your manicure and the health of your natural nails.
By booking an appointment at our studio, you acknowledge and agree to these policies. Please remember that your nail care routine plays a crucial role in maintaining healthy and beautiful nails. Thank you for understanding and trusting us with your nail care needs!
Cancellation policy
You agree to the following policy:
- If you arrive 10-15 minutes late or more, your appointment may need to be rescheduled, shortened, or you will be charged 90% of the service booked.
- Cancellations made within 48 hours of the appointment will result in a charge of 50% of the service booked.
- Cancellations made within 24 hours of the appointment time or a “no-show” will result in a charge of 90% of the service booked.
